Enter the e-mail address associated with your account. Click submit to have your password e-mailed to you.
When using the View My Order History all orders are going to show as processing, processed or completed. This is because payments are processed through PayPal and that your order/payment was completed. It does not mean your order has been sewn and shipped. It takes up to 4 weeks to get an order sewn and shipped. You will receive an automatically generated email when your shipping label has been printed or on the day it ships. Thank you.